The Malton Verified Reviews

1 | Killarney (Kerry)
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1 Reviews for The Malton

Recommended by 100% of couples · Write a Review

5.0 out of 5.0
  • Quality of the Service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value for Money 5.0
  • Response time 5.0
  • LuxuriousOrangeCars71139

    Ciara M. · Married on 01/08/2020

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing from start to finish

    We got married in August 2020 and we have nothing but good memories of the day. From the time we booked the venue all the way up until the morning after our wedding day, the standard of care, courtesy, and professionalism was second to none. The first time we chatted with Denise and Rachel they were so welcoming and easy to deal with, nothing was ever a problem, and anything we needed to know Denise or Rachel were always on the other side of the phone or email. Obviously, due to COVID things were changing on a week to week basis but I was always kept in the loop and up to date with protocols and I was never chasing them for answers. The organisation should have been very stressful with the constantly changing guidelines but Rachel dealt with everything for us so that we had no stress.
    We had a lovely evening doing the menu tasting and in the few weeks leading up to the wedding and met the night manager Stephen who put us all at ease about how everything would run on the big day. As for the wedding, the food was amazing and we received a huge amount of positive feedback about the meal and the drinks reception; all of the steaks were cooked to perfection, the glasses were never empty! The service was just out of this world! The one thing we loved about on the day was we didn’t have to worry about anything as Rachel, Jillian (The Food and Beverage Manager) and Stephen (The Night Manager) had everything under control and they went above and beyond our expectations.
    I would highly recommend The Great Southern Hotel for your special day as the venue itself with its' beautiful gardens are perfect for your wedding photos. This is another huge advantage as we were able to get photos inside and outside the venue.
    There is a reason the Great Southern has such a good reputation for weddings; they are extremely good at what they do. Overall I can only describe our special day as magical. Without a doubt, we had an absolutely amazing day and there's nothing we could fault, even weeks later looking back. I would no hesitation recommending the Great Southern for a wedding! Thank you so much for all involved. We will be forever grateful to the wedding team of the Great Southern Hotel.
    Ciara and Oran XX

    Sent on 20/08/2020