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Quality of the service
5 out of 5 rating
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Response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value for money
5 out of 5 rating
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Flexibility
5 out of 5 rating
A magical Day
Each and every staff member were fantastic to us. As a team you are quite remarkable and could not possibly have done anymore to make our day more special than it was.
From our early discussions with Susie, Wedding Co-ordinator to our requests to your Head Chef Jenny, and the excellent assistance and advice from your Management team, we were always comfortable that our wedding was indeed in good hands. You really did make us feel that we were the only people that mattered. It felt at times we were the only wedding you had booked all year. You really made us feel that special. On the day itself your attention to detail was evident from very early on. The room was magnificent, all the work that went into the room set up was incredible. We brought lots of our own stuff into the room for the day and the staff set it up so well. A huge amount of work went into the room set up, the staff went above and beyond the call of duty. The staff were all so lovely to us and acted like it was no extra effort, even though I knew the effort was involved. The room was then magically turned around for the band with no apparent effort.
The food you served was excellent and served by very friendly and confident staff. In fact many of our guests passed comments on the “friendly staff who constantly smiled". Our brief to you was to give our guests a party to remember and you certainly delivered on that. Everyone is still commenting on the food - right from the drinks and canapés on arrival to the reception and the afters food, it was all perfect.
Each and every staff member were fantastic to us. As a team you are quite remarkable and could not possibly have done anymore to make our day more special than it was.
From our early discussions with Susie, Wedding Co-ordinator to our requests to your Head Chef Jenny, and the excellent assistance and advice from your Management team, we were always comfortable that our wedding was indeed in good hands. You really did make us feel that we were the only people that mattered. It felt at times we were the only wedding you had booked all year. You really made us feel that special. On the day itself your attention to detail was evident from very early on. The room was magnificent, all the work that went into the room set up was incredible. We brought lots of our own stuff into the room for the day and the staff set it up so well. A huge amount of work went into the room set up, the staff went above and beyond the call of duty. The staff were all so lovely to us and acted like it was no extra effort, even though I knew the effort was involved. The room was then magically turned around for the band with no apparent effort.
The food you served was excellent and served by very friendly and confident staff. In fact many of our guests passed comments on the “friendly staff who constantly smiled". Our brief to you was to give our guests a party to remember and you certainly delivered on that. Everyone is still commenting on the food - right from the drinks and canapés on arrival to the reception and the afters food, it was all perfect.
